|There may be a number of at-risk Samsung|
top-loader washing machines in New Norfolk.
Samsung first announced the recall of six models of its top-loader washing machines in April 2013. Despite ongoing national advertising campaigns, tens of thousands of recalled top loaders are yet to be resolved either by refund, replacement or rework.
The next phase of Samsung’s recall efforts will include a unique direct mail campaign targeting households in suburbs in Australia, including New Norfolk, which have been identified as likely areas where affected machines may still be in use. Samsung will dispatch "Urgent Detergent" packs to households in New Norfolk. The packages contain a sample of laundry detergent along with information regarding the Samsung washing machine recall.
|Samsung will conduct a direct-mail|
campaign in New Norfolk.
“We have identified New Norfolk as one of the areas that could have a high concentration of Samsung top-loader washing machines impacted by the recall. Please check your own washer, but then encourage your neighbours, family and anyone else who could own one of the affected top loaders to check their machines,” Mr Lilly said.
The model numbers for theaffected top-loader washing machines are: